Hire VPs of Customer Experience in LATAM
Access pre-vetted VPs of Customer Experience from Latin America — executive leaders who design end-to-end customer journeys, drive NPS, and lead CX transformation across the organisation.
LATAM countries
Argentina
Brazil
Mexico
Colombia
ChileExecutive CX Skills
VP of CX hiring · LATAM
Everything you need to hire VPs of Customer Experience in LATAM
We assess executive CX leadership — journey design expertise, cross-functional influence, NPS improvement track records, and the capacity to transform customer experience at scale.
VP of CX assessment
We evaluate strategic vision, CX transformation experience, and cross-functional leadership — only proven CX executives presented.
CX leaders across verticals
B2B SaaS, FinTech, e-commerce — VPs of CX with vertical executive experience.
Hire CX executives across LATAM
Argentina, Colombia, Mexico — executive leaders with US CX transformation experience.
Why hire in LATAM VPs of Customer Experience
Click on any card to learn more about the LATAM advantage.
End-to-end CX vision
Our VPs design the entire customer journey — from first touch through onboarding, support, success, and advocacy — creating a seamless, delightful experience.
NPS transformation
They drive NPS improvement through systemic changes — identifying detractors, closing feedback loops, and turning promoters into advocates.
US timezone executive presence
VPs of CX participate in executive meetings, board presentations, and cross-functional initiatives during US hours — strategic leadership when it matters.
50–70% lower than US rates
VPs of Customer Experience earn $7,000–$12,000/month in LATAM vs $15,000–$25,000 in the US. Executive leadership at competitive rates.
Cross-functional alignment
They work across Product, Sales, Marketing, and Engineering — ensuring every team contributes to a consistent, positive customer experience.
Data-driven decisions
Our VPs use customer data, journey analytics, and feedback to make decisions — not gut feelings. Every CX initiative is measured and justified.
Your trusted partner for hiring VPs of Customer Experience in LATAM
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LATAM countries
From CX strategy to NPS transformation — VPs of Customer Experience who build world-class customer journeys.
How we find your perfect hire
Candidate funnel
/1 — Discovery Brief
We start every search with a detailed intake session to understand your role inside and out.
- Tech stack, seniority, and team structure
- Culture, working style, and timezone requirements
- Compensation benchmarks for LATAM markets
- Success criteria and interview process design
Hiring shouldn't be this hard
Sound familiar? Click on any card to see what it really costs you.
GENTY vs hiring CX executives alone
GENTY delivers pre-vetted VPs of Customer Experience with verified strategic and transformation track records.
Top-rated on Clutch and G2 for quality, transparency, and results
Trusted by global startups and enterprises building teams in LATAM
5-star client satisfaction, verified by Clutch
What our clients say
Daniel Maloney
CEO, Tailwind
Their communication was also strong, and they made the whole hiring process feel less stressful. GENTY helped us reduce hiring time and quickly filled roles with high-quality candidates who matched the required skills.
Bob Karlseng
CEO, Title Company
They knew the type of experience and temperament needed for the roles.
Kara Banosian
CMO, Stavvy
They did not simply post resumes; they provided us with candidates who were a real fit, saving us time and effort in the hiring process.
Matt Martin
CTO, Tech Startup
GENTY recruitment helped us quickly find software engineers. Their team was proactive and made scheduling effortless.
Paul Rees
CEO, Spikr
The best thing about GENTY Recruitment was that they really comprehended our company culture and needs. They presented a shortlist of candidates in a timely manner.
Keith Hales
CEO, InfoSystems, Inc.
Their strength was in understanding the technical depth of our roles while still focusing on cultural fit. Communication was clear and consistent throughout.
Lalit Mangal
CEO, Airmeet
Instead of just filling positions, they focused on bringing in people who could grow and evolve with us.
Carlo Gualandri
CEO, Soldo
Their project management was very professional.
Melissa K.
Head of TA, Enterprise Client
Reliable partner for building a strong team. We liked how organized and structured the process was.
Praful Chavda
Founder, Startup
They took time to understand our team dynamics, not just the job description.
Greg Williams
President, Audigent
The most impressive fact to us was that they knew our industry and hiring requirements well. They demonstrated excellent communication, timely delivery, and receptiveness to feedback.
David Hsu
CEO, Retool
They not only sent resumes but also brought us candidates who really matched what we were seeking.
Transparent pricing
Our pricing
Choose the service that fits your hiring needs. No hidden fees, no surprises.
FAQ
Frequently Asked Questions
Everything you need to know about working with GENTY Recruitment.
A VP of Customer Experience owns the end-to-end customer journey — from onboarding through support, success, and advocacy. They align cross-functional teams around CX goals, design journey frameworks, drive NPS improvements, and lead CX transformation initiatives.
VP of CX owns the broader experience across all touchpoints — support, success, onboarding, product feedback, community. Head of CS focuses specifically on retention, expansion, and CSM team management.
Customer Success, Customer Support, Onboarding, CX Operations — they coordinate across Product, Marketing, and Sales to ensure a unified customer experience.
NPS, CSAT, CES, customer lifetime value, churn rate, time-to-value, customer effort score, and journey stage conversion rates.
VPs of Customer Experience in LATAM earn $7,000–$12,000/month — 50–70% less than US rates of $15,000–$25,000/month.
First shortlists in 7–10 business days. VP-level roles average 14–21 days from kickoff to offer.
Yes. Executive alignment, board presentations, and cross-functional CX initiatives all happen during US business hours.
Every placement comes with a 3-month replacement guarantee at no additional cost.
Looking to hire in VPs of Customer Experience from LATAM?
Contact Genty Recruitment
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