Hire CS Operations Managers in LATAM
Access pre-vetted CS Operations Managers from Latin America — systems-minded professionals who optimise CS tools, build playbooks, and drive operational efficiency across your customer success function.
LATAM countries
Argentina
Brazil
Mexico
Colombia
ChileCS Ops Skills
CS Ops Manager hiring · LATAM
Everything you need to hire CS Operations Managers in LATAM
We assess CS operations skills — CS platform expertise, playbook design, health score modelling, analytics proficiency, and the capacity to make customer success teams more effective through operational excellence.
CS Ops Manager assessment
We test CS platform expertise, analytical thinking, and process design — only proven operations professionals presented.
CS ops across verticals
B2B SaaS, FinTech, e-commerce — managers with vertical CS operations experience.
Hire CS ops managers across LATAM
Argentina, Colombia, Mexico — operations managers with US CS function experience.
Why hire in LATAM CS Operations Managers
Click on any card to learn more about the LATAM advantage.
CS platform experts
Our managers configure and optimise Gainsight, Totango, ChurnZero — building the operational backbone that makes CSMs effective.
Playbook architects
They design CS playbooks for onboarding, renewals, expansions, and at-risk accounts — systematic approaches that ensure consistent customer outcomes.
US timezone operations
CS Operations Managers manage tools, run process rollouts, and collaborate with CS leadership during US hours — operational support in real-time.
50–70% lower than US rates
CS Operations Managers earn $3,500–$6,000/month in LATAM vs $7,000–$12,000 in the US. Operations excellence at competitive rates.
Health score modelling
They build and refine customer health score models — defining indicators, weights, and thresholds that predict churn and trigger proactive engagement.
CSM enablement
Our managers enable CSMs with dashboards, automated alerts, and streamlined workflows — freeing CSMs to focus on relationship building instead of admin work.
Your trusted partner for hiring CS Operations Managers in LATAM
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LATAM countries
From CS tooling to playbook design — CS Operations Managers who make customer success teams more effective.
How we find your perfect hire
Candidate funnel
/1 — Discovery Brief
We start every search with a detailed intake session to understand your role inside and out.
- Tech stack, seniority, and team structure
- Culture, working style, and timezone requirements
- Compensation benchmarks for LATAM markets
- Success criteria and interview process design
Hiring shouldn't be this hard
Sound familiar? Click on any card to see what it really costs you.
GENTY vs hiring CS ops managers alone
GENTY delivers pre-vetted CS Operations Managers with verified platform and operational skills.
Top-rated on Clutch and G2 for quality, transparency, and results
Trusted by global startups and enterprises building teams in LATAM
5-star client satisfaction, verified by Clutch
What our clients say
Daniel Maloney
CEO, Tailwind
Their communication was also strong, and they made the whole hiring process feel less stressful. GENTY helped us reduce hiring time and quickly filled roles with high-quality candidates who matched the required skills.
Bob Karlseng
CEO, Title Company
They knew the type of experience and temperament needed for the roles.
Kara Banosian
CMO, Stavvy
They did not simply post resumes; they provided us with candidates who were a real fit, saving us time and effort in the hiring process.
Matt Martin
CTO, Tech Startup
GENTY recruitment helped us quickly find software engineers. Their team was proactive and made scheduling effortless.
Paul Rees
CEO, Spikr
The best thing about GENTY Recruitment was that they really comprehended our company culture and needs. They presented a shortlist of candidates in a timely manner.
Keith Hales
CEO, InfoSystems, Inc.
Their strength was in understanding the technical depth of our roles while still focusing on cultural fit. Communication was clear and consistent throughout.
Lalit Mangal
CEO, Airmeet
Instead of just filling positions, they focused on bringing in people who could grow and evolve with us.
Carlo Gualandri
CEO, Soldo
Their project management was very professional.
Melissa K.
Head of TA, Enterprise Client
Reliable partner for building a strong team. We liked how organized and structured the process was.
Praful Chavda
Founder, Startup
They took time to understand our team dynamics, not just the job description.
Greg Williams
President, Audigent
The most impressive fact to us was that they knew our industry and hiring requirements well. They demonstrated excellent communication, timely delivery, and receptiveness to feedback.
David Hsu
CEO, Retool
They not only sent resumes but also brought us candidates who really matched what we were seeking.
Transparent pricing
Our pricing
Choose the service that fits your hiring needs. No hidden fees, no surprises.
FAQ
Frequently Asked Questions
Everything you need to know about working with GENTY Recruitment.
A CS Operations Manager optimises the customer success function's operations — building processes, managing CS tools (Gainsight, Totango, ChurnZero), designing playbooks, automating workflows, and providing analytics that help CSMs work more effectively.
CS Ops Managers focus specifically on the customer success function — CSM processes, health score models, playbooks. CX Ops Analysts work across the broader customer experience including support and onboarding analytics.
Gainsight, Totango, ChurnZero for CS platforms; Salesforce for CRM data; Looker, Metabase for dashboards; Zapier, Workato for automation; Google Sheets for modelling.
Yes. They design and maintain customer health score models — defining indicators, weighting factors, and triggering automated alerts for at-risk accounts.
CS Operations Managers in LATAM earn $3,500–$6,000/month — 50–70% less than US rates of $7,000–$12,000/month.
First shortlists in 5–7 business days. CS Ops Manager roles average 10–14 days from kickoff to offer.
Yes. Tool management, process rollouts, and collaboration with CS leadership all happen during US business hours.
Every placement comes with a 3-month replacement guarantee at no additional cost.
Looking to hire in CS Operations Managers from LATAM?
Contact Genty Recruitment
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