Hire Bilingual Support Agents in LATAM
Access pre-vetted Bilingual Support Agents from Latin America — fluent in English and Spanish/Portuguese with exceptional multi-language customer service skills.
LATAM countries
Argentina
Brazil
Mexico
Colombia
ChileBilingual Skills
Bilingual Support hiring · LATAM
Everything you need to hire Bilingual Support Agents in LATAM
We assess bilingual support skills — dual-language communication quality, cultural awareness, multi-market service ability, and the capacity to deliver excellent support in multiple languages.
Bilingual Agent assessment
We verify C1/C2 English plus native Spanish/Portuguese — dual-language proficiency tested through role-play scenarios.
Bilingual support across verticals
B2B SaaS, FinTech, e-commerce — agents with multi-language vertical support experience.
Hire bilingual agents across LATAM
Argentina, Colombia, Brazil, Mexico — native bilingual agents for dual-market support.
Why hire in LATAM Bilingual Support Agents
Click on any card to learn more about the LATAM advantage.
Dual-language fluency
Our agents are verified C1/C2 in English plus native Spanish or Portuguese — professional-grade communication in both languages.
Multi-market coverage
They serve US and LATAM customers seamlessly — understanding cultural nuances and communication preferences for each market.
US + LATAM hours
Bilingual agents cover both US and LATAM business hours naturally — extending your support coverage without adding shifts.
50–70% lower than US rates
Bilingual Support Agents earn $1,500–$3,000/month in LATAM vs $3,500–$5,500 for bilingual support in the US.
Content localization
They translate help articles, macros, and support content — helping you launch and maintain multi-language knowledge bases.
Cultural bridge
Our agents understand both US and LATAM business cultures — adapting communication style and expectations for each market naturally.
Your trusted partner for hiring Bilingual Support Agents in LATAM
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LATAM countries
From English to Spanish to Portuguese — Bilingual Support Agents who serve your multi-language customer base.
How we find your perfect hire
Candidate funnel
/1 — Discovery Brief
We start every search with a detailed intake session to understand your role inside and out.
- Tech stack, seniority, and team structure
- Culture, working style, and timezone requirements
- Compensation benchmarks for LATAM markets
- Success criteria and interview process design
Hiring shouldn't be this hard
Sound familiar? Click on any card to see what it really costs you.
GENTY vs hiring bilingual agents alone
GENTY delivers pre-vetted Bilingual Support Agents with verified dual-language proficiency.
Top-rated on Clutch and G2 for quality, transparency, and results
Trusted by global startups and enterprises building teams in LATAM
5-star client satisfaction, verified by Clutch
What our clients say
Daniel Maloney
CEO, Tailwind
Their communication was also strong, and they made the whole hiring process feel less stressful. GENTY helped us reduce hiring time and quickly filled roles with high-quality candidates who matched the required skills.
Bob Karlseng
CEO, Title Company
They knew the type of experience and temperament needed for the roles.
Kara Banosian
CMO, Stavvy
They did not simply post resumes; they provided us with candidates who were a real fit, saving us time and effort in the hiring process.
Matt Martin
CTO, Tech Startup
GENTY recruitment helped us quickly find software engineers. Their team was proactive and made scheduling effortless.
Paul Rees
CEO, Spikr
The best thing about GENTY Recruitment was that they really comprehended our company culture and needs. They presented a shortlist of candidates in a timely manner.
Keith Hales
CEO, InfoSystems, Inc.
Their strength was in understanding the technical depth of our roles while still focusing on cultural fit. Communication was clear and consistent throughout.
Lalit Mangal
CEO, Airmeet
Instead of just filling positions, they focused on bringing in people who could grow and evolve with us.
Carlo Gualandri
CEO, Soldo
Their project management was very professional.
Melissa K.
Head of TA, Enterprise Client
Reliable partner for building a strong team. We liked how organized and structured the process was.
Praful Chavda
Founder, Startup
They took time to understand our team dynamics, not just the job description.
Greg Williams
President, Audigent
The most impressive fact to us was that they knew our industry and hiring requirements well. They demonstrated excellent communication, timely delivery, and receptiveness to feedback.
David Hsu
CEO, Retool
They not only sent resumes but also brought us candidates who really matched what we were seeking.
Transparent pricing
Our pricing
Choose the service that fits your hiring needs. No hidden fees, no surprises.
FAQ
Frequently Asked Questions
Everything you need to know about working with GENTY Recruitment.
A Bilingual Support Agent provides customer support in multiple languages — typically English and Spanish or Portuguese. They handle tickets, calls, and chats from customers across different regions and language markets.
English + Spanish is most common from LATAM, but we also place English + Portuguese agents (from Brazil), and some candidates speak all three languages.
We verify C1/C2 English proficiency plus native-level Spanish or Portuguese. Written and spoken fluency in both languages is tested as part of our screening.
They can help translate support content, help articles, and macros. However, their primary role is providing direct customer support, not full-time translation.
Bilingual Support Agents in LATAM earn $1,500–$3,000/month — 50–70% less than US rates for bilingual support of $3,500–$5,500/month.
First shortlists in 3–5 business days. Bilingual roles average 7–10 days from kickoff to offer.
Yes. Customer interactions in both languages happen during US and LATAM business hours.
Every placement comes with a 3-month replacement guarantee at no additional cost.
Looking to hire in Bilingual Support Agents from LATAM?
Contact Genty Recruitment
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